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Customer satisfaction measurement for ISO 9001:2008 training from SGS – equipping you with the skills and understanding to measure customer satisfaction.

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Implementing ISO 9001:2008 enables continuous improvement of your organization’s quality management systems (QMS) and processes. The knock-on effect of these improvements can be seen through improved customer satisfaction potentially benefiting both your reputation and your profitability.

Why choose ISO 9001 customer satisfaction measurement training from SGS?

Customer satisfaction is very important in business and this course will teach how to measure it according to ISO 9001:2008. On successful completion of the course you will have learnt how to analyze and design customer satisfaction measurement and how to increase customer satisfaction levels.

Trusted customer satisfaction measurement training from Thailand’s leading course provider

Our courses are delivered by tutors who are expert in management system auditing and experienced in training. Your knowledge and skills will be developed through an interactive and practical approach to quality management tasks and audit activities.

To find out more about our customer satisfaction measurement for ISO 9001:2008 training contact us today.