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In today’s world, a guest’s less than perfect experience can be magnified with a single mobile device. Online reviews have increased and commitment. Therefore, it is more important than ever to ensure that your property is doing all that it can to achieve the highest level of satisfaction.

SGS (Thailand) Limited, the world's leading inspection, verification, testing and certification company organized the seminar under the topic of “Hospitality Experience Program (HX)” taught by Ms. Teeranat Limpichotikul, a lead auditor, trainer and expertise in Quality & Hospitality management system and now be a SGS Food Segment Manager who is responsible for Thailand, Laos, Cambodia and Myanmar.Seminar’s objective was to circulate and update information of Hospitality Certification Standards and the newest Hospitality Experience Program (HX). HX has been designed specifically for the hospitality industry to meet a variety of need and provide solutions to many of the issue presented today. This comprehensive program consists of four separate modules, each focusing on a specific area of concern, including risk, sustainability, corporate social responsibility and quality of service experience. These will help preparing your organization to be recognized internationally as well as being the global benchmark on high quality service level. Find More Interesting Events: http://www.sgs.co.th/en/events

 

Siwaporn Srichompoo

Marketing Coordinator

SGS (Thailand) Limited
100 Nanglinchee Road, Chongnonsee, Yannawa, Bangkok Thailand

Phone: +66 (0) 2 678 1813 Ext 4004