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SGS (Thailand) Limited invites you to attend the webinar " IT services management system - ISO/IEC 20000-1:2018 / ITSMS-TH Best practice”

Starts

Jan 14, 2020, 14:00

Ends

Jan 14, 2020, 15:00

Location

Bangkok, Thailand

 

The objective is to update of new IT services management system ISO/IEC 20000-1:2018 / ITSMS-TH Best practice. This standard provides a set of requirements for managing external, internal parties and services to achieve businesses and clients’ needs. It also helps the organization continually improving their delivery of IT.

Agenda

  • Introduction of new version ISO/IEC 20000-1:2018

  • Introduction of requirements ISO/IEC 20000-1:2018

    • PDCA Model and 10 clauses of Annex SL guideline

    • New requirement / Obsolete requirement

    • Modification requirement

  • Introduction of IT SMS Best practice for Entrepreneurs Thailand

  • Q & A

Date:  14 January 2020

Online time: 14:00 - 15:00 a.m. (Bangkok local time) 

Language: Thai

For more information: Please contact at (66)2 678 1813;

  • Ext. 1829 Pornvenus
  • Ext. 1831 Jitkanya
  • Ext. 1832 Naphat